1. What to do when the remote control runs out of battery?
A: The remote control that comes with this selfie stick is battery-powered, batteries need to be replaced when the remote control runs out of power, the model number of the battery is CR1632. Meanwhile, we recommend that you turn off the power to the remote control when it is not in use to extend the battery life.
2. Why the gimbal won't turn on after charging?/ Why won't the gimbal charge?/ Why is the light not charging?
A: Because the power supply of the gimbal and the power supply of the lamp are separate, the charging port of the gimbal is at the top, and the charging port of the lamp is next to the lamp, as long as you find the correct location for charging the gimbal can be used normally!
3. Will this gimbal stabilizer fit my phone?
A: Our gimbal stabilizers work with most Android and Apple phones, like xiaomi, huawei, iPhone,ect. If your Android system version 4.4 or above, iOS system iOS 5.1 or higher, the width of the phone is 43-84mm, this gimbal will fit your phone.